ABOUT
ProSciTech is a specialist agency for light and electron
microscopy, microprobe and histology
supplies and numerous scientific instruments. We supply laboratories
in Australasia and world-wide. ProSciTech was founded in 1979.
AIM
It is our aim to supply promptly a wide range of appropriate,
especially microscopy related, quality goods, at a moderate price. We
constantly review our range of products to meet most of your
requirements. Our customers have suggested many of the new items in this catalogue. Your comments and recommendations are welcome.
ProSciTech does
not pass customer information to third parties.
ProSciTech endeavours to be a competitive supplier and we excel
in many product lines. Note that
all prices are in Australian dollars (AUD).
Check Current rates
for a current conversion to your currency.
Australian orders are charged GST, note our prices shown are GST exclusive. (GST is 10%, but businesses reclaim this tax.)
There is a freight and handling fee on small orders, see
shipping.
Terms are net 30 days on invoiced accounts. Public institutions and large companies will be invoiced. If the cost of any order exceeds your indicated total price by 10%, we will seek your consent prior to shipping.
Most orders are best paid for by Credit Card.
We accept payment by Mastercard & Visa and
their related charge cards. Please ensure that your order includes card-holder's name, correct card number, 3-digit security code (CVV) and expiry date. You can make the payment yourself on our bank's secure system, but you require an invoice before you can make payment. For this, you can use our online order form (choose the Secure Transfer option) or email us with the order details and we will send you an invoice and payment options. If you are not an established customer and you place an order without credit card details, we will send you an invoice with payment options. Shipment will be made on receipt of your payment.
We handle a huge diversity of goods which have many different requirements and these are shipped within Australia, to New Zealand and a lot around the world. Delivery within Australia by air is usually overnight, trucking can take from 1 to 10 days, depending on destination. Perth, Tasmania, Darwin and beyond are our furthest destinations.
New Zealand and other overseas deliveries are invariably by air with certified delivery, and usually they are trackable. Overseas deliveries can be 3 days (private courier) and occasionally over two weeks; Customs delays are totally unpredictable. In law our responsibility ends when goods are passed to the carrier, but of course we are vitally interested that our shipments reach our clients rapidly and in good condition. The bank's CC transfer section wants us to give a time within which parcels will be received; very funny, but our business is more complex.
Australian orders
For orders under AUD200 we prefer payment by Credit Card (refer above).
Alternatively you can pre-pay by Bank Transfer. Place your order on our online form and select the Payment by Direct Transfer option. We will send you an invoice and our banking details for pre-payment before shipping.
Most government organisations and universities have 30 day terms, please check with us if you are unsure.
Any company can apply for a Credit Account. Once approved, a 30 day term account is established.
Email us for more information.
New Zealand orders
Regular customers: for orders under AUD250 we prefer payment by Credit Card (refer above).
We offer 30 day terms to anyone who is approved for a credit account.
Email us for more information.
Please note, if you do not have a 30-day account, you can pay by Bank Transfer. If you choose this option there is an additional AUD20.00 bank fee charge. To send us your order, either use our online form and select the Payment by Direct Transfer option or fax/email it to us. When your order is ready to ship we will email you an invoice and our banking details for pre-payment before shipping.
Overseas orders
Regular customers: for orders up to AUD400.00 we prefer payment by Credit Card (refer above).
For orders over AUD400.00 we offer 30 day terms to Universities only, unless otherwise specified. All others must make pre-payment by Bank Transfer before shipping. After receiving your order, we will provide an invoice with instructions for pre-payment.
Please note, if you pay by Bank Transfer there will be an additional AUD20.00 bank fee added to your invoice, unless otherwise specified. Place your order via our online form and select the Payment by Direct Transfer option or fax/email a copy of the purchase order to us. When your order is ready to ship, we will send you an invoice and our banking details for pre-payment before shipping.
In our quotations and in our online catalogue we endeavour to provide accurate descriptions, illustrations, prices and stock availability, but errors and omissions are excepted.
If goods are in stock we will endeavour to ship your order within 24 hours. Back-ordered items will be sent as soon as they become available. Means of transport is chosen considering value of parcel, weight and perishability of contents. Low value or heavy goods may attract a fee if courier service is required.
Australian orders below AUD250 (value of goods only), are subject to a AUD12 shipping/handling charge. Our choice of shipper applies, for small orders we cannot deal with requests for other shippers and forgo the AUD12.00 shipping charge. Larger orders within Australia are shipped freight free.
Free shipping within Australia applies to orders valued at AUD250.00 and greater, some DGs excepted.
New Zealand orders are now shipped via 'receipted delivery'. This has increased the shipping charge to AUD26 for orders below AUD250 net. Larger orders will be shipped freight free, provided they do not contain dangerous goods and the weight is not in excess of our allocation.
Heavy items (e.g. benchroll or microscope slides) will require an additional freight contribution - please
ask for a quote.
Rest Of The World orders valued below AUD250 are charged a minimum of AUD26 for shipping and handling, usually by registered air parcel; if shipping charges are greater than AUD26, the shipping charge will be billed to you at cost.
Overseas orders valued above AUD250 will attract the shipping charge only, billed to you at cost.
If overseas customers choose to use their own freight company at their expense, a AUD10 handling fee will be charged.
DANGEROUS GOODS shipped within Australia
Cost of DGs by Road within Australia and DGs classifcation for Air.
Application of DG fees to air and road freight.
Ask for equipment prices; we will quote FIS. A few items have a freight surcharge to overseas destinations indicated.
GUARANTEE
All products and supplies in this catalogue are guaranteed as
advertised. Defective products should be returned to us for replacement or credit. Always contact us prior to returning goods.
LIABILITY
All products are intended for laboratory applications only and
the user assumes all responsibility involved in use and handling. We accept no liability for loss or damage resulting from the use or abuse of our products.
REFUNDS, RETURN OF GOODS AND RE-STOCKING CHARGE
Please ask prior to returning any goods. A 15% re-stocking charge will be levied on materials returned because of error on the part of the customer. Note this is minimal since we generally paid for shipping these goods. This charge will be deducted from the credit note or
added to the replacement invoice, whichever is applicable.
Please note that we usually cannot accept the return of special order items - those not given a number in our catalogue, or those that are only ordered on request.
